Shipping Policy
Effective Date: January 8, 2025
TrendSpotCiteino is committed to providing fast and reliable shipping for all our products. Below, we outline the details of our Shipping Policy.
1. Shipping Methods and Costs
We offer a range of shipping options for your convenience. Shipping costs are calculated based on your order size, weight, and destination. The available options include:
- Standard Shipping: Delivered within 5-7 business days within the United States.
- Expedited Shipping: Delivered within 2-3 business days within the United States.
- International Shipping: Available for most countries, with delivery times ranging from 7 to 21 business days, depending on the destination.
Shipping fees are calculated at checkout, and you will be notified of the total shipping cost before finalizing your order.
2. Shipping Locations
We ship to most locations in the United States and internationally. Please note that some restrictions may apply for certain international destinations. We recommend checking with our customer service team at info@trendspotciteino.com for shipping availability to your specific location.
3. Order Processing Time
Once your order is placed, we aim to process it within 1-2 business days. Orders placed over the weekend or on holidays may be processed on the next business day. You will receive an email confirmation once your order has been processed and shipped, including tracking information (if available).
4. International Shipping
We offer international shipping to various countries. Please note that customs fees, taxes, and import duties may be applicable and are the responsibility of the buyer. These fees are calculated based on the laws of the destination country. We recommend checking with your local customs office for more details before purchasing.
5. Delivery Times
Delivery times depend on the shipping method you select and your location. Below are the typical delivery times:
- Domestic Standard Shipping: 5-7 business days
- Domestic Expedited Shipping: 2-3 business days
- International Shipping: 7-21 business days (varies by country)
Please note that delivery times are estimates and may vary due to external factors like weather conditions, customs processing, or carrier delays.
6. Shipping Restrictions
While we do our best to fulfill all orders, certain items may be restricted due to size, weight, or destination. If there are any issues with your order, our customer service team will contact you immediately.
7. Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. You can use the tracking number provided to check the status of your shipment. If you have not received tracking details within 2-3 business days of placing your order, please contact us for assistance.
8. Damaged or Lost Items
In the rare event that your item is damaged during shipping or goes missing, please contact us at info@trendspotciteino.com within 7 days of receiving your order. We will investigate the issue and arrange for a replacement or refund based on the circumstances.
9. Shipping Address Accuracy
Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete address information. If you notice an error in your shipping address, contact us immediately, and we will make every effort to correct it before the order is shipped.
10. Shipping Charges for Returns
If you are returning an item due to damage or an error on our part, we will cover the return shipping costs. However, if you are returning the item for any other reason, you will be responsible for the return shipping fees.
Contact Information
For any questions or concerns regarding our Shipping Policy, please contact us:
TrendSpotCiteino
Street: 245 Lewis Street, Chicago, Illinois, United States
Phone: 630-952-9269
Email: info@trendspotciteino.com
Website: https://trendspotciteino.com/